Internal Sales Engineer - Drives & Automation - Bedford, UK
Internal Sales Engineer – Drives & Automation
Location: Bedford, UK (Office-based)
Department: UK Business Unit – Sales
Reports to: Sales Director UK
About The Company
Our client is a global manufacturer and solution provider in electrical and mechanical drive technology, motion control, and automation systems. The company delivers innovative solutions across the full machine development cycle—from the control system and drive shaft to engineering tools and after-sales service.
Our client are deployed across industries such as packaging, automotive, material handling, and robotics. The company is committed to driving customer success through high-quality, forward-thinking automation solutions.
Purpose of the Role
As an Internal Sales Engineer, you will play a key role in supporting the Sales Team by managing internal processes, preparing technical quotations, and assisting in the development of sustainable customer relationships. You will work closely with both customers and colleagues to ensure professional, high-quality service that contributes to the continued growth and profitability of the UK region.
Key Responsibilities
Internal Sales Support
Prepare and manage technical quotations and commercial offers.
Support Sales Engineers by developing detailed technical solutions based on Lenze’s system architecture.
Verify product information, pricing, and discounts, ensuring accurate documentation and offer generation.
Monitor order progress and maintain customer communication regarding lead times and delivery schedules.
Enter and maintain customer and opportunity data in ERP and CRM systems.
Coordinate with internal departments to effectively fulfil customer requirements.
Assist in report creation, contract management, and regular correspondence.
Customer Interaction & Project Support
Proactively support External Sales Engineers during key account visits when required.
Record and manage customer feedback, requirements, and project specifications.
Assist in lead generation and qualification, contributing to pipeline development.
Participate in progress meetings and provide updates on project milestones and customer interactions.
Technical Assistance
Provide technical input and support to the Sales Team.
Help design and propose solutions tailored to customer applications.
Identify high-risk projects and gather relevant information to support decision-making.
Team Collaboration & General Responsibilities
Actively contribute to a positive and collaborative team culture.
Step in to support colleagues during absence or peak workload periods.
Ensure all activities align with Company’s Mission, Vision, and Quality Standards.
Uphold high levels of professionalism and customer satisfaction in every interaction.
Required Qualifications & Experience
Technical degree or HNC/HND in Electrical Engineering, Mechanical Engineering, Automation, or a related discipline.
Proven interest or experience in sales or customer-facing roles within an engineering/technical environment.
Strong written and verbal communication skills in English.
Proficiency with Microsoft Office; experience with ERP and CRM systems (e.g., SAP, Salesforce) is an advantage.
Excellent administrative, organisational, and problem-solving skills.
Strong attention to detail and ability to work under pressure while maintaining quality.
Team-oriented, customer-focused, and commercially aware.
Self-motivated, target-driven, and capable of working to deadlines.
Core Competencies
Customer Focus: Understand customer needs and deliver tailored, high-value solutions.
Collaboration: Communicate effectively and work harmoniously across teams and departments.
Results Orientation: Demonstrate a strong drive to meet and exceed goals.
Technical Acumen: Apply technical knowledge to support customer success.
Flexibility & Adaptability: Thrive in dynamic situations and respond quickly to changing priorities.
Communication: Present information clearly to both technical and non-technical audiences.
Initiative & Entrepreneurship: Proactively identify opportunities and act on them.
What We Offer
Competitive salary and benefits package.
Opportunities for professional development and career growth within a global company.
Supportive, team-focused culture with a clear vision for the future.
The chance to work with cutting-edge automation technology and be part of an innovative organisation shaping the future of industry.
Apply Now
If you’re ready to take your career to the next level and contribute to the success of our UK client, we’d love to hear from you.
Please forward your updated CV to:
candidate@xperiorglobal.com
